BAIT AND SWITCH BAIT AND SWITCH. I hired them, were given promises for delivery dates, they broker to another company Overland Van Lines (who was great), and then wont answer calls or call back when you try and get them on the phone to discuss anything about the original commitment. Nichole - the salesperson - apparently is out with illness. Richard is an idiot and tells you he cant help you, Tommy doesnt return phone calls on his office line or personal cell - 786-232-3627 - and Tom - his father and owner, doesnt exist. They're a Florida based sheisty company with a random address at a building they dont operate out of. DO NOT HIRE

Scam!!!!!! Do not use these people. Do not give them a deposit. I had a tentative date on September 15th I canceled on September 8th 7 days before. I spoke to Brett I could tell by the tone in his voice that there would be a problem getting back my 1250 deposit. I didn't even use their service I canceled in plenty of time. I have proof with my bank that I canceled on the 8th because I called them directly after to let them know because I had a feeling there was going to be a problem with these people. Sure enough I'm not getting any response back they do not answer my calls. They did once because I called from another phone then they put me on hold and I was basically hung up on. These people use I'm a veteran we're wonderful honest people. They are anything but. A few days later after my cancellation they text me to get my details I text them back I canceled that appointment and I need a credit for my deposit. All I'm getting is the runaround.

DO NOT USE THIS COMPANY Everything… DO NOT USE THIS COMPANY Everything Nichole said to me about our son's college cross country move was CHALLANGED. (not to mention that his computer arrived busted). The price more than DOUBLED, they DID NOT RETURN phone calls or emails or texts FOR WEEKS, which were in excess of 100! The company they passed us off to charged for so many extras! While waiting for a response from Freedom Express, we began to get storage fees added on. THIS COMPANY IS A SCAM FROM DAY 1. DO NOT USE THEM! THEY DID NOT HONOR ANYTHING WE WERE TOLD AND AFTER FINALLY RETURNING A PHONE CALL, we were pretty much told "TOO BAD" by Paula. Also, they are not associated or owned by a veteran, like it says and they claimed. SCAM STAY AWAY. I'm sure ANY other company would be a better choice

Worst company ever Worst company ever. They picked up my belongings on 6/23 with an estimated delivery of 4-6 days, today is 7/7 and I still don’t have a delivery date and Paula the so called dispatch expert does not return phone calls or messages as she promises and then sends emails stating she has. This has been a horrible experience and I have reported them to BBB and have hired an attorney in hopes I get my belongings back. So much for trusting what they are calling a Veteran owned company, don’t fall for their scam.

WORST EXPERIENCE EVER!!!!! I don’t understand how these people live with themselves knowing what scam artists they are. I spoke with the kindest young man at Freedom Express, who made me feel so good about my move, and then they subcontracted it out to R&M Transportation. Some of my boxes were soaking wet, which caused items to break inside. I’m still waiting for multiple things that never arrived with the original truck and they are stating that it’s still in storage and they’re trying to locate it. I am certain that these items are either lost or destroyed because of their ineptitude and complete disregard of others items. I bought these people lunch on both ends. I tipped them on both ends only to find that once I unpacked it was an absolute disgrace. SAVE YOURSELF AND DO NOT FALL FOR THE SWEET ACT AND THE VETERAN OWNED COMPANY ACT!!!!!!!!!!