Absolutely a horrible company Absolutely a horrible company. After only 5 months of renting a unit they raised the rent by almost 30%, from $305 to $388. If I were a new customer I would only pay $239 for the same sized unit. So now they will lose someone who was willing to pay $305 and have to rent it for less money to someone else, bad business model. I used to rent at a Public Storage and after 2 years the rent only rose 8%, even though it is not close to me I will be going back to a Public Storage.

Company’s poor customer service If I could do a negative I would. I rented the units in 2018. When I signed the fee was less than $250. Almost immediately I saw the charge go up. My rent by this year is $562.00 a month. The pandemic affected my ability to remove my items sooner. What I was told is that every six months the rent goes up. This is not made clear in the contract. Although the cooperate office voice record says I will get a call back within 24hr that has never happened. Nothing positive I could say about this company, from unanswered calls at all levels to rates going up. Don’t rent from this company.

Stored my things for 2 months and… Stored my things for 2 months and covered and destroyed by mice and rat feces and urine. They built homes in my furniture! Steer very clear! I’ve rented a lot of storage places and never had this happen! They had corn feed stored next door and it spewed over to my unit!!

GO ANYHWHERE ELSE BUT HERE!!!!!!!!! The District manager is not very bright and NOT helpful. The only thing they know how to do well is raise prices. DO NOT STORE YOUR THINGS AT THIS LOCATION!!!!!!! Save yourself from the frustrations of dealing with the people at this location or Company for that matter.

have had storage at trinity church rd… have had storage at trinity church rd location in dayton, have no complaints,place is clean mark is helpful, have used several times