Brian Hackett
GBHorrible Rate Increase We stored our belongings in one of the 10x20 units at Saline, MI in December 2022. Six months later we got a rate increase of 32%. Inflation didn't increase anywhere near that much. I'd move it to another storage facility but we are on a church mission in Utah. Beware, they change pricing every 6 months.
Greetings from USA
GBGO ANYHWHERE ELSE BUT HERE!!!!!!!!! The District manager is not very bright and NOT helpful. The only thing they know how to do well is raise prices. DO NOT STORE YOUR THINGS AT THIS LOCATION!!!!!!! Save yourself from the frustrations of dealing with the people at this location or Company for that matter.
William
GBSimply Self Storage is just that - Simple! Kim with Simply Self Storage was courteous, informative, and quick to show us how "simple" it was to use their storage facility. That is the kind of customer service that grows business and we will spread the word. Thanks Kim!
Lisa Anderson
GBLate Fee's Every Month regardless if on time I rented a storage in Southaven. It has been a nightmare. The price has changed 3 times in 3 months. The staff is NEVER on-site. I drop my check off early in the outside night drop. Again NO one is there. They have charged me late fees and I'm never late. I tried to discuss it over the phone a couple of times with NO avail..yet again I'm called with a late fee and paid yesterday. It is not late until after the 5th. I do not recommend this place at all. It looks nice and is if you want to double pay what they promised. One person told me to give a 30-day notice today I was told to give a 15 day notice. One said pay before the 5th one said by the end of work day on the 5th. They don't know what they are doing so how does the consumer know what to do? Pathetic. I will move my stuff OUT and will make sure that EVERYBODY knows to not rent there.
Kenneth Decoteau
GBThe most unethical business ever dealt with This is the most unprofessional, unethical business I have ever encountered. The reginal manager at this location is a profane maniac calling customers and there families making threats and shouting profanities like I have never heard from a "professional" manager. This person needs her head examined and I am personally considering legal action for fraud and unethical business practices