DO NOT USE !! DO NOT USE !! The salesman John Andrew’s is the biggest con artist full of false promises and lies. Let me start with half of my stuff arrived broken. Once they received my money they blocked my number thankfully I had taken pictures of the truck that took my stuff is the only reason why I have my stuff this company is the biggest scam never use them! My stuff wasn’t delivered on time as promised I had to chase this company to find my belongings and now it’s mostly broken after paying thousands and thousands of dollars to get my things. Don’t bother with these people use U-Haul rent your own truck and hire people to move your things while you’re there onto the U-Haul and drive it yourself Had the worst experience ever with this company

Excellent quality moving services. The team was very friendly and professional. They moved all of our stuff fastly and efficiently from a 4th-floor walk-up and delivered and set everything up perfectly. Good job American Moving and Freight. All my friends will hear about your excellent quality moving services.

Extremely rude employees on the phone Extremely rude employees on the phone. For long distance moving, we would have liked to have more than 48 hours notice on a pickup time. Customer service is rude and non-existent. When you pay thousands of dollars for a service, you should expect the red carpet.

They never showed up I had a representative named John that was nice in the beginning, then once I signed the contract and the moving date started getting closer, he had a covid exposure (I don't buy it) and could no longer help with any questions. They gave me a 3 day pickup window, that came and went while I was waiting with all of my bags packed. I kept calling and asking for updates, I was told that I would know when the drivers would arrive before they (the company) did because the drivers would contact me directly. That never happened and the movers never showed up. I never heard from American again. I was stuck last minute having to move an apartments' worth of stuff all by myself (a single young woman) because American totally ghosted me. Pick a different company, these people aren't to be trusted

Absolutely disgusting "business" Absolutely disgusting and deplorable tactics used by this "company". These thieves will quote a "too good to be true" price, and WILL... not if... WILL add "fees" or extras without a single notice. Sometimes even after the pick up your items, therefore you cannot back out now that they are holding your belongings hostage. Called to schedule delivery and still have not heard back. They will also try to justify their practices with zero remorse or guilt. DO NOT USE THESE P.O.S.'s!!!