Chris Cotton
GBExtremely rude employees on the phone Extremely rude employees on the phone. For long distance moving, we would have liked to have more than 48 hours notice on a pickup time. Customer service is rude and non-existent. When you pay thousands of dollars for a service, you should expect the red carpet.
Josh
GBAbsolutely disgusting "business" Absolutely disgusting and deplorable tactics used by this "company". These thieves will quote a "too good to be true" price, and WILL... not if... WILL add "fees" or extras without a single notice. Sometimes even after the pick up your items, therefore you cannot back out now that they are holding your belongings hostage. Called to schedule delivery and still have not heard back. They will also try to justify their practices with zero remorse or guilt. DO NOT USE THESE P.O.S.'s!!!
Randy Elston
INExcellent quality moving services. The team was very friendly and professional. They moved all of our stuff fastly and efficiently from a 4th-floor walk-up and delivered and set everything up perfectly. Good job American Moving and Freight. All my friends will hear about your excellent quality moving services.
Diego Andrade
GBIt’s a SCAM It’s a SCAM! They gave me an estimate, asked me for a deposit and canceled 3 times the moving day. So finally after I called them 15 times they sent 2 guys that brought a little kid (4 years old) together to pickup my stuff. They were completely UNPREPARED and UNPROFESSIONAL. But there is something else: THE ESTIMATE CHANGED and now is 50% more expensive. Well, I didn’t agree and lost my initial deposit of $1,800. That’s my experience.
Jessica R
GBThey will steal your items and… They will steal your items and damage mostly all. They will not take your claims. The worst decision I ever made. They ruined almost everything I own. They won't answer the emails or call. The employees charged me more when they got to my home when I literally listed everthing they where moving. I got robbed by the employees twice. They stole items off the truck. DON'T DO IT!!!!