Worst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.

This is NOT a moving company (BROKER)… This is NOT a moving company (BROKER) which sell you off to another ripe off company. They are ripe off con-artists. They will lie to get your money and sell you off to another company which will hold your belongings and extort you for more money before you get your belongings. They need a class action lawsuit to put them out of business and/or have law enforcement get involve.

A failing grade in elementary customer service They are responsive right up until the moment your items are loaded on the truck and then you cannot reach them or the company they contracted out your move to. After dozens of unanswered phone calls, we don't even so much as have a tentative arrival date for our things. I hate leaving negative reviews but moving is stressful enough and people should be aware that this company and their affiliates will add to that stress. Don't buy the "military friendly" bit either.

WARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.

Terrible Company Terrible company. They are not movers but moving brokers. They contract out to the lowest common denominator. We were contracted out to two different companies. When American Moving couldn't make it we got stuck with Brooklyn Moving and Storage. They are worse than Landmark. Landmark will gladly take a deposit by electronic check but Brooklyn will only take cash upon delivery which they tell you when they are about to deliver. At that point Landmark is no help whatsoever. We dealt with someone named Paula that was pretty much useless, never answered the phone and rarely called back.