E Z
GBDishonest Scammers Landmark offered me a move for $4,800 (based on extensive pictures of my home), so I went with them. When the moving truck arrived, they proceeded to upcharge me for a total of $8,000! When I called their office, nobody would pick up, until about two hours later. A woman named Paula was who I spoke with. They were willing to bring the price down to $7,000, but after two hours of a painful situation and having a terrible feeling of being scammed, I had to listen to my conscience and send them away. You can't trust your belongings with people like that. I am out $1,128.99 on my deposit, even though they said they would refund me once I canceled -- they lied and never did. I'm trying to locate their office, but it's just a virtual address (I wish I had done research beforehand.) This is the first time in my life that I have been scammed. Do not use "Landmark Moving & Storage" to avoid the painful situation that I am now going through.
Susan
GBWARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.
Barbara Dyer
GBNever would I recommend this company… Never would I recommend this company for your long distance move. Scammers... contracted for a move in Sept of 2021 for a move from PA to FLA. They talk a good game. Paid my $900.00 deposit and was all set. Had to cancel the move, so I followed their cancellation protocol in order to get my deposit back. Called, no answer..wrote emails..no response. 6 mos. later still trying to get my deposit back... Warning !! if you plan to use this company for your move, you are giving them a NON-Refundable deposit , even if you cancel in the contract guidelines.
Heather Atherton
GBA failing grade in elementary customer service They are responsive right up until the moment your items are loaded on the truck and then you cannot reach them or the company they contracted out your move to. After dozens of unanswered phone calls, we don't even so much as have a tentative arrival date for our things. I hate leaving negative reviews but moving is stressful enough and people should be aware that this company and their affiliates will add to that stress. Don't buy the "military friendly" bit either.
Katie Dresser
GBWorst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.