Margaret Skoog
GBBE AWARE OF THEIR CARRIERS! I knew that Nationwide Moving is a broker when I signed a contract with them. However, when I researched the carrier that they assigned to my move, I was freaked by the horrible reviews on the BBB that other customers gave. I asked Nationwide Moving to assign me a REPUTABLE carrier, and the one that they then assigned had even worse reviews (The BBB gave them an F rating). I was lucky that I canceled my contract within 72 hours of signing it, so I did get my full deposit back. Whew! I am writing this because I want to alert potential customers of my experience. Nationwide Moving shamed me for asking questions and voicing concerns about my contract matters. One guy even told me that I was "a really nervous person who needed to take a deep breath and settle down." Folks, do your homework. READ THE CONTRACT. Know every single item on your inventory and triple check it. READ THE REFUND POLICY, and trust your instincts. You MUST realize that an 18 wheeler will arrive with your belongings at the destination point and, if they can't access the drop off, you will be charged A LOT more. Yes, moving is very stressful, but take the time to read your contract carefully. Nationwide Moving contract is very explicit, BUT they hire horrible carriers to actually do the job.
T Johnson
GBNegative 5 Star they damage my Furniture and House! Negative 5 Star they damage my furniture damage. The doorway couldn’t move an item I had pointed out from the very beginning was the key thing I needed moved, use them, because got a discount through the realtor, and wasn’t worth it. Tried to charge me more money, then wouldn’t give me money back on the damage they cost to my furniture, they did send somebody to repair the door frame on the house sold to somebody else. Don’t recommend these people very unhappy. I regret using them because of the damage they’ve caused to my brand new furniture.
Angel
GBFAKE COMPANY! SCAMMERS! If I could give this place a 0 star I would. They are absolute scammers and you should run FAR FAR away. All of the positive reviews are fake asf. Do NOT use this company. Ciera, Taylor, Scott and Matthew are incompetent, rude, liars. When you initially sign up, they’ll tell you you’ll receive your belongings in a super short time frame. As soon as you move forward with the process, your time frame AND cost of move will magically double or triple. Save yourselves the hassle and never ever ever ever book with this company. Absolutely disgusted
leftyplayer
GBThey deserve 0 stars They deserve 0 stars! They just outsource the moving to a third party. They give you a date and then don't show up on time. If there is a single additional item, or they have to walk 10' further than they expect, they up charge about 50% more than the original quote. I was absolutely shocked at the B.S. they know they have you if you are stuck and need your items moved and you are on a schedule. It is very difficult to change movers at the last minute. They ought to be run out of business. There is no excuse other than pure greed and dishonesty for their business style.
Proud Navy Veteran
GBThis company is beyond shady This company is beyond shady. The movers were supposed to arrive at 4 pm Wednesday. I called the dispatcher to complain. He promised they’d arrive 10 a.m. the next morning forcing me to reschedule my flight out of town. The movers showed up 3 hrs late on Thursday (1 pm). When the movers arrived they smelled like marijuana. Despite the dispatcher assuring me they would remove and pack my television wall mounts the movers refused to remove the television mounts. I called the dispatcher several times during the move to complain about the movers working slowly and their lack of professionalism. The dispatcher promised to send 2 additional movers to expedite the move so I wouldn’t miss my already rescheduled flight. Only 1 additional mover arrived over an hour later and despite starting at 1 pm having to only disassemble two Ikea style beds and move 10-12 packed boxes. They were still moving 6 hrs later. After they drove away I didn’t hear from the movers until I called 5 days later to ask where my household goods were only to be told they were in their warehouse in Miami and I now owe almost twice the initial cost. They have been dishonest since they showed up to my house and now they are holding my home goods hostage and demanding more money. DON’T NOT USE THS MOVING COMPANY!