Margaret Skoog
GBBE AWARE OF THEIR CARRIERS! I knew that Nationwide Moving is a broker when I signed a contract with them. However, when I researched the carrier that they assigned to my move, I was freaked by the horrible reviews on the BBB that other customers gave. I asked Nationwide Moving to assign me a REPUTABLE carrier, and the one that they then assigned had even worse reviews (The BBB gave them an F rating). I was lucky that I canceled my contract within 72 hours of signing it, so I did get my full deposit back. Whew! I am writing this because I want to alert potential customers of my experience. Nationwide Moving shamed me for asking questions and voicing concerns about my contract matters. One guy even told me that I was "a really nervous person who needed to take a deep breath and settle down." Folks, do your homework. READ THE CONTRACT. Know every single item on your inventory and triple check it. READ THE REFUND POLICY, and trust your instincts. You MUST realize that an 18 wheeler will arrive with your belongings at the destination point and, if they can't access the drop off, you will be charged A LOT more. Yes, moving is very stressful, but take the time to read your contract carefully. Nationwide Moving contract is very explicit, BUT they hire horrible carriers to actually do the job.
Katayoon Alavian
GBThere is a special place in hell for… There is a special place in hell for these guys and all their shady vendors. One of the most awful experience of my life. Run don’t even stop. Awful dealers who take no responsibility for their third party vendors. Awful just awful. Don’t be fooled by their fake estimate. They mean nothing. They get you in just for the vendor to show up and double the cost. The vendor stole, doubled the price and broke my belongings and I have no recourse.
Jeff S.
GBTHE ABSOLUTE WORST company I have every… THE ABSOLUTE WORST company I have every been a customer of, sadly. Leo, Todd, Veronica and Chris in the "customer service department" run a crooked operation full of lies and deceit. My experience recommends you STEER CLEAR of this debacle of a company!! It is a scam of a different nature. Their original quote is a giant lure. When the truck they send is "magically" too small they're only remedy is to have you pay for another truck. "Simple fix", they say. The bigger problem with that is the quote for the second truck is double or triple (in our case) the original price. There isn't a big enough negative number to give this company!! They don't deserve anywhere close to a 1-star. But what do they care? They get to steal people's money and get-a-way with it and then move on to their next unsuspecting victim. That is the only "moving" they are good at.
Emy
GBWorse customer service The customer service were never help me when a estimate was taking wrong . They make you believe they take care of the situation the first day. Before you sign up the bill of lender with the deposit ,after they get the money you are fxck off , and they never will give you the refund back . Never take the calls . A guy called Mike make you believe he give you his personal phone number to you for comunication but he never reach to you ,this people are miserable . Dont sign anything or pay anything to them.
Alixandra G
GBDisgusting, Fradulent Movers I'm floored that this company is in business. They're frauds! First, they (Eric Dengler) lied about the included insurance and how my items would be handled. Then, they passed my contract to some random company that was unprofessional, rude, and didn't even try to care for my items. Not a single quilted moving blanket was used on my four pieces of furniture (that's it). Their partner didn't care and Nationwide Moving Services couldn't care less. Beyond disgusting! Don't use them!