White residue and scaling We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. It's even on the shower glass and floor. White particles are released with the ice in the refrigerator door. The system is not working to clean our water.

Terrible, terrible high priced service!!! Terrible, terrible high priced service!!! The $100+ test was done late. No-one would return my emails, incorrect info on first call, second call better but still no answer to emails. Terrible service for a company I used to like. This specific review was rejected - probably because they don’t want any negative comments.

Perfect water filtration system I just had the carbon filter/softener (1800) with the UV systems installed in my house for about 5 days now and I see huge difference between the old and the new waters used in the showers. Our skins are so dried and my skin is somewhat showing much better. I have not yet tasted it as for my drinking water but I’ll definitely try it in a few more days to make sure all of the dirty stuffs sticker in my pipes flushed away. So far I really love the systems and I recommend it to all; especially, to those with dry skin like myself.

Deplorable customer service I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. they take your money real fast but hang on tight to it when it's time to return it. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews. This didn't need to happen Pelican!

Not a good experience Product might be good...idk because I couldn't install it like I thought I could...so needed to return. Customer service and return policy is very poor. Instead of keeping a customer for life, they would rather not take a return of unused/unopened product...and lose a customer...forever. Seems like the norm nowadays. Make as much as possible in volume instead of making a killing in the long run with return customers...Ruturn policy and website representations are UNCLEAR at best. Addendum: What a patent response from pelican. I don't think they even read...or at the very least, understood the content. The focus of the review is hoe BAD the customer service and policies are.. not that I was upset about installation. Foolish.