Deplorable customer service I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. they take your money real fast but hang on tight to it when it's time to return it. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews. This didn't need to happen Pelican!

Terrible, terrible high priced service!!! Terrible, terrible high priced service!!! The $100+ test was done late. No-one would return my emails, incorrect info on first call, second call better but still no answer to emails. Terrible service for a company I used to like. This specific review was rejected - probably because they don’t want any negative comments.

Perfect water filtration system I just had the carbon filter/softener (1800) with the UV systems installed in my house for about 5 days now and I see huge difference between the old and the new waters used in the showers. Our skins are so dried and my skin is somewhat showing much better. I have not yet tasted it as for my drinking water but I’ll definitely try it in a few more days to make sure all of the dirty stuffs sticker in my pipes flushed away. So far I really love the systems and I recommend it to all; especially, to those with dry skin like myself.

Absolutely the worst customer service Absolutely the worst customer service. I never received what I ordered, usual FEDX issue. Spoke to them several times about this told them I want a refund. The person I spoke to seemed to think I was lying, very rude. Still trying to get my refund. Apparently, I will have to go to the Attorney Generals office to get my money back.

Great Tasting Water! The Pelican whole house water filter is amazing. We get around 5 years life before changing the media. I completly removes that funky taste from our water, all that is left is the taste of good clean water. I live in a rural comunity that has very bad tasting water-this has totally solved that problem