We ordered the whole house … We ordered the whole house (PSE1800-PUV-7) filter/salt system with the UV kit as we have well water. The product arrived timely and in great shape. We also ordered the install kit which simplified the installation greatly. I did have to go to Home Depot for a few PVC connectors, but this was expected. Once installed the system has performed exceptionally well with no loss of water pressure. Installation is straight forward. Any DIY can install. Would definitely recommend.

dont buy any filters from these guys dont buy no filters from these guys. its hard to install takes hours the instructions are gery vague and hard to hnderstand and the water leaks out the bottom of the filter so you either have to buy a special seal for it or just keep cleaning up th water every time you need water . just buy a filter from somewhere else and save your time and money

Perfect water filtration system I just had the carbon filter/softener (1800) with the UV systems installed in my house for about 5 days now and I see huge difference between the old and the new waters used in the showers. Our skins are so dried and my skin is somewhat showing much better. I have not yet tasted it as for my drinking water but I’ll definitely try it in a few more days to make sure all of the dirty stuffs sticker in my pipes flushed away. So far I really love the systems and I recommend it to all; especially, to those with dry skin like myself.

Warning! its a time bomb! Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply

Not a good experience Product might be good...idk because I couldn't install it like I thought I could...so needed to return. Customer service and return policy is very poor. Instead of keeping a customer for life, they would rather not take a return of unused/unopened product...and lose a customer...forever. Seems like the norm nowadays. Make as much as possible in volume instead of making a killing in the long run with return customers...Ruturn policy and website representations are UNCLEAR at best. Addendum: What a patent response from pelican. I don't think they even read...or at the very least, understood the content. The focus of the review is hoe BAD the customer service and policies are.. not that I was upset about installation. Foolish.