So far so good! I took a chance on Armadillo as it seemed like a modern HW provider that actually did the right thing for homeowners - and they have thus far delivered! My heating just "tried" to kick in and no dice. I did everything on Armadillo's mobile claims submissions site, they let me use my own HVAC guy, and reimbursed me right away. Thanks!

I'm a recent EX customer of Lifetime… I'm a recent EX customer of Lifetime Home Warranty that scammed me and others by not providing the coverage paid for. So I was super leary of start up companies because of this. But Armadillo went above and beyond to gain my trust and business with the CEO giving me a call to go over their services and company. That alone speaks volumes. Their plan is easy to understand and not full of fine print and exclusions like all the others.

I liked that I could sumbit estimates… I liked that I could sumbit estimates and receipta by email. onlune claim process easy. I chose to use my own technicians and get reimbursed. You have to keep calling service desk to get things processed or they wont check promtly for emails. They pay and processes ac condenser and evap coil as separate so be prepared they only pay for the parts that proven failed. They take more than 5 business days for approval.

Armadillo saved the day after our… Armadillo saved the day after our septic system backed up. They made an extremely stressful (and smelly) situation a minor inconvenience. Can’t recommend Armadillo enough!

No action or response from company I reported an electrical issue on June 2, 2023. They “assigned” a contractor but that contractor never came on the assigned date. I have followed up with Armadillo multiple times over the last month via online chat, online message, phone call, and email. No one returns my emails, I get voicemail, and the online chat person just says they will notify “dispatch” but nothing ever gets done. I just want this electrical issue fixed so I can cancel coverage ASAP.