No action or response from company I reported an electrical issue on June 2, 2023. They “assigned” a contractor but that contractor never came on the assigned date. I have followed up with Armadillo multiple times over the last month via online chat, online message, phone call, and email. No one returns my emails, I get voicemail, and the online chat person just says they will notify “dispatch” but nothing ever gets done. I just want this electrical issue fixed so I can cancel coverage ASAP.

Cannot get anyone to answer the phone, ever. No service after the sale! *** UPDATE*** Since my review, Someone did get back to me and I am hopeful the issue will be resolved. In good faith I am editing review from 1 star to 3 for now. I cannot get through by calling either of the numbers anytime I call them. I get a message saying I'm second in the queue or first in the queue and my wait time is 1 minute. Literally the four plus times that I've called, I've been on hold 45 minutes each time. That's not service after the sale to me and it's disappointing. I had to hire a plumber because I had a leak and pay him out of pocket. Now I'm trying to get reimbursement, and total radio silent and no call back.

Ilyssa is the BEST! Ilyssa is the BEST! She knows the ins and outs of the Home Warranty business and how the Armadillo products work. She is incredibly responsive and follows up to ensure a positive experience for me and my clients. I wasn't a fan of Home Warranties but I have really seen the value in elevating offerings for my clients and having the knowledge of how Armadillo helps protect my clients - sellers and buyers.

I'm a new customer I'm a new customer. I have had some problems since December trying to set up my account. The monthly amount has already been deducted from my pension statement. I am cancelling this service as I have yet to hear back from Armadillo on setting up my account. This is an indication of their response when we do have an emergency. I am passing.

Lisa Best was amazing! Lisa Best was amazing! I called Lisa with no information on anything related to my home warranty. She was so kind and walked me through every detail of my coverage and how to schedule an appointment. Amazing knowledge base and customer service.