fast and easy technician was fast and accurate provided photos of issue promptly returned with repair parts. problem solved, would definitely use again.

Cannot get anyone to answer the phone, ever. No service after the sale! *** UPDATE*** Since my review, Someone did get back to me and I am hopeful the issue will be resolved. In good faith I am editing review from 1 star to 3 for now. I cannot get through by calling either of the numbers anytime I call them. I get a message saying I'm second in the queue or first in the queue and my wait time is 1 minute. Literally the four plus times that I've called, I've been on hold 45 minutes each time. That's not service after the sale to me and it's disappointing. I had to hire a plumber because I had a leak and pay him out of pocket. Now I'm trying to get reimbursement, and total radio silent and no call back.

Lisa Best was amazing! Lisa Best was amazing! I called Lisa with no information on anything related to my home warranty. She was so kind and walked me through every detail of my coverage and how to schedule an appointment. Amazing knowledge base and customer service.

Armadillo saved the day after our… Armadillo saved the day after our septic system backed up. They made an extremely stressful (and smelly) situation a minor inconvenience. Can’t recommend Armadillo enough!

So far so good! I took a chance on Armadillo as it seemed like a modern HW provider that actually did the right thing for homeowners - and they have thus far delivered! My heating just "tried" to kick in and no dice. I did everything on Armadillo's mobile claims submissions site, they let me use my own HVAC guy, and reimbursed me right away. Thanks!