The lady I talked was very informative… The lady I talked was very informative and helpful if I had questions. She even called me back after work like I asked.

I want to cancel and I have had two… I want to cancel and I have had two failed attempts to transfer me. I just want to cancel this membership that I just added.

No nonsense company that’s treated me well. Never had an issue with a claim. Policy renewal was a ‘cinch.’ Customer service agents have always been professional and to the point. Very direct and pleasurable experience all around.

Introducing Cinch! For one, when I told the phone person (Elizabeth Pero) that my daughter highly recommended Cinch, she gave me an immediate 1st month discount. 2nd, I think that the monthly charge and deductible are reasonable. 3rd, I think warranty covers much. Reminder: Coverage begins 30 days after you sign up.

VERY POOR CUSTOMER SERVICE No part has arrived as promised for Tech to install. They have sent 2 different emails stating the tech will arrive at 4:00am to 4:45am. There is no email address or telephones that connect with live customer service...just a constant do loop of infinite call backs to the number on the reservervation confirmation. There is NO CUSTOMER SERVICE ! ! I have paid these people $49/ month then $59/mo, now its $75/month for a long time customer of over 10 years ! This Jasmine person writing responses has no clue of what she speaks. I type in my contract number, my address, my telephone numbers, zipcode and contract plan # and still no help...just an error statement to try back later ! RUN AWAY FROM THIS COMPANY. You can contact me to prove I am real ! CINCH better get my washing machine fixed or there will be no end to the complaining.