Tracey
GBOCL were great! OCL were great! They kept me updated during the course of my claim and were very helpful in assisting me to navigate the various processes and explaining how to complete the numerous amounts of paperwork. Very professional at all times and I truly felt they had my best interests at heart right from the get go.
Thomas Reilly
GBCommunication is near zero unless I… Communication is near zero unless I chase them. My case is almost one year in, third party accepted liability months ago yet I’m still waiting for my excess to be refunded. Delay after delay with the majority caused by their lack of action
Sandra
GBSwift and Efficient OCL dealt with our outstanding claim swiftly and efficiently and kept us appraised of the situation. Staff were helpful on the telephone.
Norma Frew
GBDisgusted. I was very disappointed that this has taken so long to get settled and it put me through a great deal of worry and pressure when none of this wasn't my fault. I didn't need this at my age.
customer
GBThank you to OCL solicitors and Michael Burgess! After my road traffic accident my insurance referred the proceedings to OCL solicitors. From the very beginning the communication was excellent and everything was explained to me in detail every step of the way. Most contact was via phone and email which made the process even easier than it already was. My handler Michael Burgess was nothing short of amazing. I was updated about every change of progress and he was very open, honest and would advise me on next steps, what will happen next and what I should consider. The whole process I felt like Michael supported me and had my best interest at heart therefore I built a certain amount of rapport and trust with him to do what he does best without having to chase anyone up or hound the office with information what is happening or where we are at with the process as that was already done on his part so I was at constant ease until the very end. Overall, it was a great result for me and I would most definitely recommend OCL solicitors to anybody in need of legal assistance or help. If I am ever in need of it I know who I will turn to without a shadow of doubt.