Trustworthy and professional For nearly 5 years, Nicola Meese (solicitor) and Emma have gone the extra mile with my complex claim. They always took the opportunity to explain to me. They made sure I received the help I needed. Although my claim is not yet settled, they are helping me. I was difficult case, as in the meantime many unseen problems arose. This was not helped because of covid and the situation in the world. I still felt well informed and looked after, They have been helping me and have worked with my issues all the time. I do highly recommend them and have appreciated their professionalism, their friendly approach and courtesy. Should anything happen again in the future, they will be my first port of call.

Good communication Didn't have a great deal of contact with OCL Solicitors as they were instructed by One Call Claims but they kept me informed and updated throughout the process.

OCL were great! OCL were great! They kept me updated during the course of my claim and were very helpful in assisting me to navigate the various processes and explaining how to complete the numerous amounts of paperwork. Very professional at all times and I truly felt they had my best interests at heart right from the get go.

Although the claim took longer than… Although the claim took longer than expected due to an issue with the other person's insurance, OCL and Jade communicated with me regularly to keep me updated. All round, we were pleased with the service given that this was the first time we had made an insurance claim

Spent around 5 years trying to chase up… Spent around 5 years trying to chase up a claim, OCL fixed it in a few months and got me more money than I expected. Very good service from the employee who helped me who responded really quickly and with clear information