Wrong impellers ordered, sorted without hassle. All good. Ordering and delivery of my items was very smooth and quick. Unfortunately I ordered the wrong Impellers... However, Emily from customer services, had me sorted in no time and next day delivery too, again as smoothly as these things can be. Much appreciated.

Can not knock this company at all Can not knock this company at all. There was a slight issue with then first order (delivery company) Hannah dealt with it in a kind a professional way. I have also purchased various things and each and every time the quality has been great.

Excellent customer service Excellent customer service. When a fish tank unfortunately arrived smashed I was able to contact the company via phone call and a very helpful member of staff organised for a new one to be delivered the next day. Not only was a new tank sent but the whole kit (filter, heater, lights etc.) and within the space of less than 24 hours :)

Useful pond supplies shop The product I ordered seemed good, with long guarantee period. Delivery was very prompt and when I had a query, it was resolved quickly.

Great service and happy fish I contacted customer services about stock and when it would be available Got a response straight away and advised as to product available by Holly. Best customer advice just as the products for fish pond and great Delivery service Carlton Prince