Travis Hays
GBOverall worth it Pros; Paid for 30 day Passports and received them in just 10 days. They send a very detailed email outlining every step of the process. Using this service was pretty easy and very quick! Cons; Could not reach my “personal assistant.” Called multiple times. That was pretty frustrating. Submitted my documents for review and didn’t hear anything back until they already had my documents.
Cynthia Tikunoff
GBI was in panic mode as I needed my… I was in panic mode as I needed my passport immediately to travel to Bali. Oscar answered all my questions, reviewed my paperwork before submitting it and communicated with me throughout the entire process. My passport arrived two days earlier than I expected!
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GBWorst experience Worst experience ! I paid the extra $100 for an agent - my sons passport arrived but my husbands never did - it completely ruined our international travel plans and cost us thousands of dollars !!!!!! I ended up having to make an emergency passport appt at the federal building. When was finally able to get a hold of them bc they are only open M-F 9-5 , she was still clueless that my husbands passports ETA on their site was still 3 weeks away when I had paid for 9 business day expedited
Emil Michescu
GBPoor Service You were recommended by my girlfriend. After I paid and initial emails were timely things went downhill rather quickly. There was no response for 4days from my assigned consultant. My girlfriend is having same adverse experience now. We both paid for 9 days expedited. I received my documents yesterday. About 14 days total. She is still waiting for an assistant to be assigned. Very poor service. Not worth the money I paid!
Roger Strange
GBI have to say I was very skeptical… I have to say I was very skeptical about this company but I was in a pinch, #1 they were very helpful and #2 they pulled a rabit out of the hat for me. Peeps in arizona use chandler post office on arizona Ave on the web site at like 7:30 in the morn mon to fri they post daily appointments and get passport photos before you go or they won't approve your application. Also need an additional 35 for there fee, yet thanks again passports and visas you really helped me out your awesome !