Pain and stress free! My passport renewal was processed in an efficient and expeditious manner. I received my new passport quicker than I expected. By submitting all the required paper work to them it ensured there would be no rejections by the Government. Quick, easy and stress free. I definitely recommend this service!

Worst experience Worst experience ! I paid the extra $100 for an agent - my sons passport arrived but my husbands never did - it completely ruined our international travel plans and cost us thousands of dollars !!!!!! I ended up having to make an emergency passport appt at the federal building. When was finally able to get a hold of them bc they are only open M-F 9-5 , she was still clueless that my husbands passports ETA on their site was still 3 weeks away when I had paid for 9 business day expedited

Patty Henriquez Patty Henriquez , in the office in Beverly Hills, was extremely helpful and always available. She was there to answer all my questions. Our passports came on time and are perfect. Thank you.

Discrimination I made an appointment for my mother to get assistance for getting my younger brothers passport. When she went in, the lady who helped her told her she couldn't help because it could only be done in English. My mother was refused service by Marissa who refused to provide a translator. She now has to make another appointment for her passport and cannot go back in fear of being refused assistance again.

What did you do? Honestly, I don’t understand exactly what I got for the $340. I mailed everything, to you, you submitted and then I got my passport (directly) from the government, *and paid their expedited fee. But, I paid for all these services… digital photos, fees, other things… but, besides submitting it, where did all those services go? You guys didn’t even ship it…?? It feels excessive and perhaps dishonest.