Emma Millen
SGwill recommend I discovered FB through a friend. While considering a cheaper option, FB stood out for their responsiveness. i talked to Stefano and he was really helpful. My situation isn't typical, and the other company offer standard, robotic responses. However, Stefano provided exceptional support with quick responses. Highly recommend.
Noah L
CAThe customer support team is WORLD… The customer support team is WORLD class. I am talking, calls, whatsapp, SLA times under 5 minutes. Fortune 100 companies should take note of this! It's no wonder they are growing so fast! Shout out to Stafano toO!
Jens Heuchemer
DEAll you need in one service! It is very fast, easy to use, cheap and has some awesome features, like the mailbox service with extra elegant addresses! I totally recommend it! :)
Sankar Banerjee
INGreat experience to be a part of I am truly grateful to be a part of Firstbase as it helped me a lot to grow my business stronger including the filing and also its accounting department is great and till now I have received the best from the it. Hope to get attached with you till my company exists.
CC
ITTerrible Customer Service, Zero ResponsivenessI am utterly appalled by the abysmal… I am utterly appalled by the abysmal customer service and complete lack of responsiveness from this company. Despite multiple attempts to contact them regarding a refund for services I no longer require, I have been met with nothing but silence. After purchasing their LLC services, I encountered a change in my business plans and promptly requested a refund within the 7-day money-back window as per their policy. However, despite numerous emails and calls, they have failed to acknowledge my request or provide any assistance whatsoever. This level of negligence and disregard for customer satisfaction is absolutely disgraceful. It's evident that this company cares more about making sales than fulfilling their obligations to their customers. I strongly advise anyone considering using their services to think twice and proceed with extreme caution. Based on my experience, I cannot in good conscience recommend this company to anyone. Save yourself the headache and frustration and take your business elsewhere.