Excellen customer service experience Carlos was a very kind and respectful person, giving me the information and guiding me through each step of what needed to be done to solve the problem, His attitude was very professional. I was very satisfied with the excellent service and attention he provided me. Your company has a valuable element in him.

Your agent David Bernal was very extraordinary, clear and very patience… Your agent David Bernal was very corteous, helpfull and skillfull. Responded to all my questions, was very patience, guided me through the process and reviwed the whole process with me to be clear with what to do and what to expect.

This is the second time I have used… This is the second time I have used this services provided by FEDEX. The service went well overall, but there was a small glitch, which I asked to address with a member of leadership. I was supposed to get a call back and I didn’t. Again, overall the process was completed, but I would have liked a call back by a manager. I still would recommend.

I had the pleasure of speaking with Fernando I had the pleasure of speaking with Fernando regarding an issue with my order. Fernando listened to my concern and provided me with different options to which he explained thoroughly. I requested to cancel my order for a refund and Fernando promptly assisted me. I appreciate Fernando's efficient and excellent customer service.

Made travels plans and realized my… Made travels plans and realized my passport was close to expiring. Worried that the usual process would be cutting my travel time very close until my wife found Rush My Passport. Very easy and organized process to get my passport renewed very quickly. We already received my new passport. Great service.