sigrun
ISAgnieszka Fanslau took care of my case… Agnieszka Fanslau took care of my case and due to a misunderstanding between my friend and myself I had to ask twice for my claim and Imy request was very well met by Agnieska. My best thanks for good service.
Sona Kristinova
GBHighly professional and efficient Our case was handled by Agnieszka Fanslau, very efficient and professional. Claim submission was very clear and transparent, we were contacted short after, and received our compensation within two months. Thank you, Claim Flights and Agnieszka, for amazing job and support.
Motts Khan
GBAgnieszka was fantastic Agnieszka was fantastic. I was informed about what to expect next and the approximate time it would take. The payment was deposited to you PayPal account.
Konrad Sikora
ITExcellent service, will use again! I've contacted in date 12/12/2023 ClaimFlights due to a cancelled flight. Mrs. Fanslau has been very clear in every step of the process and she ended the conversation telling me that it could take atmost 3 months. Exactly 2 months later I've received the communication that everything went through, left my bank coordinates and in less than 10 days I've received the amount.
Esperanza Bas
GBoutside our scope of work My case is was declined because "it is outside our scope of work". All online flight trackers show the delay and this is a European company flying out of Spain. At least their response was quick and I can move on with my claim elsewhere