Why can’t this be done online? The process is easy and the instructions are easy to follow, but the method; 30% online and 70% paper/snail-mail is what I want to criticize. Why can’t it be 100% online? I had to dig out my printer and reconnect it for a pic of my drivers license, and find my checkbook that I hardly ever use these days for payment. It did provide me an opportunity to teach my 17 year old how to write a check, so maybe it’s not all that bad? California made me notarize a birth certificate request document then kicked it back for having the year “YYYY” vs “YY”, so you got them beat by 3 stars.

The vital records processed my payment… The vital records processed my payment from credit card dispute the call center telling me I didn't complete the paperwork correctly and I would have to resend. I thought it was going to take another three weeks or so. I am very happy I received the documents however the call center needs to be updated and learn customer service.

I paid 130.dollars for your service and… I paid 130.dollars for your service and still have not recieved my certificate !!! It's been since July..

Vital Records has been very helpful in… Vital Records has been very helpful in obtaining a copy of my birth certificate. I will use them again the next time I need help and I will recommend them to my family and friends.

The process was quick and efficient The process was quick and efficient. Allowing me to do the least amount of work, because most of the work was done by the vital records process. I am pleased with this portion and just waiting for the finale, document received on my end.