Irina Wynn
GBWe won even it was an Extraordinary circumstance Took about 2 months to get compensated for the delay we had in August but I , my husband and our two kids got compensated about 2000$ total for the delay for the route Bucharest - London with Wizzair . You gotta be patient as the process takes a while but they did all the heavy work . British airways refused to paid us telling it was an extraordinary circumstance but those guys were able to get us compensated .
Catalin Tanase
ROScammers I am still waiting for compensation from FlightHelp, even though they ask me for bank account 3 months ago. Nobody is answering, website is garbage for everything except new claims. Real time status is garbage as well. my next solution is local authorities for consumer rights. If anyone succeded with them, share pls your idea/resolution
Adrian Dumitriu
ROBad experience, looks like a scam I had a delayed flight in September 2023 from Malaga to Bucharest, they approached me in the airport told me it will take 6 months, after multiple attempts to contact them they always answer telling me that they didn't receive the funds and always blame WizzAir. One of the employees trying to get the signature of someone else for his compensation he accidently sent me a screenshot on WhatsApp with the email that contained the answer from WizzAir that confirms that on 23 Oct the compensation was approved and the money will be sent in 7 working days to FlightHelp. So please avoid , its just a scam, they keep the money for themselves and not paying anything.
Iuliana Curcudel
ROThe best company I had a delayed flight and they helped me with my compensation. I didn’t do anything, they did everything . I appreciate them for transparence .
Frin
ESStay away: Harassment, deceitful and abusive commissions. Upon arrival, in Bucharest (OTP), they approached us before exiting the luggage collection area. They led us to believe they were directly or indirectly employed by the airline. These two practices, I suspect, are not legal. Beyond that, their commission is over 40%. Which might also be illegal. Stay away.