Stay away: Harassment, deceitful and abusive commissions. Upon arrival, in Bucharest (OTP), they approached us before exiting the luggage collection area. They led us to believe they were directly or indirectly employed by the airline. These two practices, I suspect, are not legal. Beyond that, their commission is over 40%. Which might also be illegal. Stay away.

No answer, no money I applied in August 2023 for a cancelled flight Cluj-London, helped by an airport flighthelp agent, got confirmation in my email but got no money, no news no nothing. On WhatsApp I comunicate to the robot. Dissapointed Update: After leaving this review I got quick answer from a real person in my WhatsApp conversation with flighthelp. Now I am requested lots of documents to proof otherwise this review will be deleted. Will do my best this review to be live!

I want to say my experience shortly I want to say my experience shortly. I had a flight in July, I applied alone but my case was refused due to extraordinary circumstances and then I applied with this company Flighthelp, I had no more expectations because the case was being sent to court, but in the end I let them to do his job and the case was approved. They did everything they could, although we can't control the airline. Thank you flighthelp

It is 10 months now with this pathetic… It is 10 months now with this pathetic scam company telling me that they will pay and just keep me in the limbo of emails. Everytime they will ask for all the documents and they keep saying they will pay but they never do. This is been ongoing since June 2023 and it was my flight delayed for Bucharest from the Gatwick airport Flight Number: W4 3032 and these guys have since been fooling me kept my money because the airlines pays out within 3 months and these scammers don't pay me at all

Wizz air almost ruined my summer but FlightHelp saved the day Last summer i had a flight delayed with more than 3 hours fom otopeni Romania to Tenerife, flighthelp team approached me in the airport and help me file a claim, after 2 and a half months i recived my compensation. Very profesional team and very patient.