Worth using it Worth using it, got 400€ back from a flight that was 4 hours delayed. Thanks!

The best company I had a delayed flight and they helped me with my compensation. I didn’t do anything, they did everything . I appreciate them for transparence .

Shady approach & lack of communication I had a delayed flight and one of their representatives approached us next to the gate, telling us we are eligible for a compenstation from the airline. She didn't mention they are a third party company or the comision for this service, but made it seem like she's with the airline. I have received a contract on the e-mail stating that there is a 35% to 50% commision. (that seems insane). The contract doesn't mention a way to terminate it and even though it's only been a few days they don't answer their email. The lack of communication and the shady approach makes me doubt that they are legit. I am expecting their response and will update accordingly.

Being approached by Flighthelp representative at the airport I was approached by flighthelp rep' at Bucharest airport after my flight was delayed to use their services for filing a claim, the rep did not explain what I am signing and that their commission is 45% . I have asked to cancel my signature 30 minutes later - I am waiting for their response - so far they did not get back to me. if they will address my issue I will change this review

I want to say my experience shortly I want to say my experience shortly. I had a flight in July, I applied alone but my case was refused due to extraordinary circumstances and then I applied with this company Flighthelp, I had no more expectations because the case was being sent to court, but in the end I let them to do his job and the case was approved. They did everything they could, although we can't control the airline. Thank you flighthelp