No clear instruction, I applied visa using the website. I got mail from them to return the application form. I dont see any application form in the mail attachment. There was a kit in the mail attachment which talk lot about their services but it does not contain any application form. It is confusing. Their customer service number is a premier number( calls will be charged). I sent a mail, but there was no reply from them yet.

Absolutely disgraceful service. I can say that I received the most disgraceful and worst service I have ever seen in my life from this company. Absolutely disgraceful service. They got my visa date wrong and couldn't change it afterward. All my preparations for that day were canceled. Their response to emails is absolutely deplorable. employees don't care. Please read this and do not experience the situation I experienced and do not receive any service from them. Please.

DON'T BELIEVE THE POOR REVIEWS I was dreading using this company because of the poor reviews. My experience was completely the opposite, I was kept informed throughout the process. Any questions by email were promptly answered by Raechel. The price was also very reasonable. I definitely use them again.

Visa for China Firstly I am not an employee of CIBT and this is a genuine review . These guys handled my Chinese Visa and the whole process from Application to receipt of the visa took 10 days . Communication was excellent and even the consular visit for the document drop, photo and fingerprints took no more than 20 minutes where as those who had not used a agent told me they had been waiting for 3 hours or more . All in an excellent service

Awful experience. Awful experience. Slow, inefficient, not correct advice