Really helpful phone service Not sure what's going on as I just gave another review for GenealogyBank, but OK. I called to ask for help in figuring out how to sign in and the person I spoke with was really helpful with that. She also helped me set up an account, so I had success with both things and was really appreciative.

Compassion and Humanity Two words leap out at me: Compassion and Humanity. Renee is just a very warm human being who does much more than simply find and convey information. She cannot possibly be compensated enough for what she does intuitively, and so well: understanding and supporting people at a time when they need it most.

I will not be renewing my subscription… I will not be renewing my subscription when it is due. 1. Too many ads (spam) for other GB items in my email. 2. When searching people, articles come up for similar names from around the world. For the price, info should be at least minimally vetted.

I did find a lot much on obituaries I did find a lot of articles on my grandfather who was a jailbird. But I could find much on obituaries or anything else on my other relatives.

Book Order I received a very prompt reply to my query, and the staff was excellent in letting me know the details of the ordered book shipping. I am very grateful for such an outstanding response. Thanks!