Not very useful I don’t think I found a single relevant reference in the newspapers website. Even when I had a citation from ancestry I couldn’t find the article. I stopped using it after a couple of months.

Really helpful phone service Not sure what's going on as I just gave another review for GenealogyBank, but OK. I called to ask for help in figuring out how to sign in and the person I spoke with was really helpful with that. She also helped me set up an account, so I had success with both things and was really appreciative.

Good and prompt service I thought I just did this evaluation. I had help from Renee and Karen. I found the emails confusing so Renee helped me understand. Then Karen took my information so that I can have another 2-year subscription.

Wowzer I was in pieces not being able to find a clipping of an article my mom wrote for MERCURY NEWS decades ago .. and Marylin helped me find it immediately on this website. Extremely handy to look-up any family member; type-in name and immediate results.. Excellent site!!

I did not find this site to be user… I did not find this site to be user friendly or lead me in the direction I was looking for-family and connections to relatives. Also, I did not receive random emails from the site stating I was even a customer. I found out when I received my credit card statement