Acts like a SCAM company This seems like a scam. The payments are NOT based on income level. I tried to tell you that I already spoke with the US Dept of EDU and even emailed you a copy of the form that I had sent to them. I explained my dire situation with my husband's job loss and medical condition, but I was still charged over $200 for 2 months of your NOT getting my student loans out of default. I spoke directly with US Dept to get my loans out of default and prevent garnishment after paying you to do that. You wouldn't email or mail the form I needed to stop the automatic draft from my account and the person "assigned to my account" was never available when I called. Not acceptable. As far as my opinion, you owe me my money back.

They have been extremely professional… They have been extremely professional and courteous to speak with. Helped me out tremendously, I can now live again (Finically). I’m very grateful for there assistance.

Trust Arrow was upfront and honest and… Trust Arrow was upfront and honest and they did everything I was promised by them. Whenever I had any question, they were right there to answer and were extremely helpful. I would recommend them to anyone who needs assistance dealing with student loan issues. I thank them for all they did.

I'm still getting messages from Nelnet… I'm still getting messages from Nelnet saying I owe money. I just read your BBB rating and your nona credited business. Now I can't access my account on my FAFSA and you have my social security on your file

They charged me almost 1000 bucks for… They charged me almost 1000 bucks for something that dosnt cost at all and now Im in debt for something I did not need. I called the Federal student loan people told me there is no charge for what they did and they screwed up the paper work. Federal Student Loan people say they are a scam