Trust Arrow

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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
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Katie Hansen
GB

Are you affiliated with fedloan… Are you affiliated with fedloan servicing?!? I’m still confused because there are multiple companies approaching me and I dont know who to trust. Please respond if you are or are not affiliated with them?

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Jesse Miller
GB

I've had money from my checking account… I've had money from my checking account taken and my loans are still in default. I was told that after the initial payment, I would no longer be in default.

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Yvonne Moser
GB

I'm disappointed they didn't contact me… I'm disappointed they didn't contact me regarding where we are with the loan process. I was continuing to receive call from the debt collector. I'm still not sure where we are with the process.

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jim
GB

Trust Pilot reviews are more honest than google or tripadvisor We are new to Trust Pilot so perhaps still in the "honeymoon period". Anyway, like many reviewers, we feel strongest about really good or really bad experiences so our scores tend to be either 5star or 1star. Trust Pilot has a mechanism for checking validity of reviews where they may ask for proof that the review is actually true (which is NOT the case for Trip Advisor or Google!). We like that and strongly believe reviews MUST be truthful statements, free from defamation and provable. We also believe that a review rating without comments is not a review by definition. Such a ruling would eliminate 100's of millions of google "reviews" immediately and leave the review "space" a cleaner and more reasonable environment for businesses everywhere. Keep up the good work Trust Pilot - we like you!

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Janice P
GB

Acts like a SCAM company This seems like a scam. The payments are NOT based on income level. I tried to tell you that I already spoke with the US Dept of EDU and even emailed you a copy of the form that I had sent to them. I explained my dire situation with my husband's job loss and medical condition, but I was still charged over $200 for 2 months of your NOT getting my student loans out of default. I spoke directly with US Dept to get my loans out of default and prevent garnishment after paying you to do that. You wouldn't email or mail the form I needed to stop the automatic draft from my account and the person "assigned to my account" was never available when I called. Not acceptable. As far as my opinion, you owe me my money back.

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