They charged me almost 1000 bucks for… They charged me almost 1000 bucks for something that dosnt cost at all and now Im in debt for something I did not need. I called the Federal student loan people told me there is no charge for what they did and they screwed up the paper work. Federal Student Loan people say they are a scam

I'm still getting messages from Nelnet… I'm still getting messages from Nelnet saying I owe money. I just read your BBB rating and your nona credited business. Now I can't access my account on my FAFSA and you have my social security on your file

Acts like a SCAM company This seems like a scam. The payments are NOT based on income level. I tried to tell you that I already spoke with the US Dept of EDU and even emailed you a copy of the form that I had sent to them. I explained my dire situation with my husband's job loss and medical condition, but I was still charged over $200 for 2 months of your NOT getting my student loans out of default. I spoke directly with US Dept to get my loans out of default and prevent garnishment after paying you to do that. You wouldn't email or mail the form I needed to stop the automatic draft from my account and the person "assigned to my account" was never available when I called. Not acceptable. As far as my opinion, you owe me my money back.

So when I had signed up So when I had signed up, immediately the Agent Sara Smith got smart with me over the phone. I still went through with it because I wanted to get rid of my student loans, i go online to read reviews and they are all bad. So i called to cancel & Sara repeatedly hung up on me, was being so rude to me saying I work a regular Job unlike her. If I could get ahold of someone that is hire up from her that I can personally talk too that would be great. Till then, i will be finding a different company that will help me out with my student loans. & this has nothing to do with me getting a refund. This has something to do with how the agent SARA SMITH talked to me over the phone. She was being RUDE! this company is a joke.

I am reading the reviews which there… I am reading the reviews which there are, apparently, more bad reviews than good and it seems that, with all of them, they give a standard reply to contact them and they will be happy to resolve it...even though there are several reviews complaining about lack of communication and not being able to reach anyone.