I waited on the line for someone to… I waited on the line for someone to help me navigate a fairly formidable site. Luckily, I got Customer Service Representative, Kevin Conde. He knew his stuff and carefully explained the steps needed for me to handle the problem next time. Kevin answered every question I asked, even the ones I already asked twice. He remained calm and patient. My final issue was much more complicated but Kevin took care of that even quicker. With lots and lots of practice, I could do simple fixes. But not like Kevin.

Personal Customer Service I called to cancel a subscription. The customer service provided by Ida was very much appreciated. She promptly honored my request and only asked me for the reason for my cancellation. I consider the ability to speak with a real person directly over the phone with questions or requests for my account to be of Great Value as I continue to do business with Weiss Ratings.

Alan cuts through to solve problem and clarify confusion Alan was able to see through the confusion and address my issues clearly and accurately, immediately. His knowledge of their products and practices allowed him to look to the center of where things stood. After our conversation, I had no more questions as to what status was.

I truly enjoyed speaking with Alan I truly enjoyed speaking with Alan, he help me understand more about my subscription, and gave me some insight on what the 'Bitcoin Halving' (?) is all about, and what DeFi was. It was great to speak to him!!! Great personalty and very knowledgable!!! Thanks, Malcolm

Crypto Investments Kevin was great to work with! Easy to talk to, and answered all the questions and concerns I had. Was well aware of the information I was looking for. Made it very easy to get access to my wealth building knowledge from wise crypto investing. Thanks so much Kevin C. Kind regards, Ed.