Roland
THWeiss Ratings Customer Service was thinking out of the box Weiss Ratings Customer Service was thinking out of the box to solve my problem. Responsiveness was fast and their provided solution was professional. Thanks, great job!
Customer Hal
GBAlan gets an A+ Weiss Ratings has a computer send out renewal emails automatically. I was confused about this and called there several times and only got an answering service. I used the star button for a call-back, but never got a return call. I was ready to put a very nasty Weiss Ratings review on-line and on Facebook when I FINALLY got Alan on the phone, who patiently listened to my complaints, answered my numerous questions and clarified what was going on with the automatic renewal messages. Thank you, Alan, A+; my blood pressure has returned to normal! Weiss should hire more people to answer their phones so clients aren't subjected to these frustrations, or maybe clone Alan. He's the best! (Florence-Customer Hal's wife)
Stephanie
GBWeiss hires quality support people I called Weiss Support this morning & talked to a young man in FL named Kevin. He was so very helpful to me. I'm over 70 yrs olds it takes some patience to work with me plus 3 months ago I switched from using windows to a Mac which is supposed to be intuitive... but it's not to me. Kevin signed me up for the Weiss Safe Money Membership, sent me a temporary password, & helped me navigate the website. He's personable, professional & he knows his product. Kevin represents Martin Weiss & his company extremely well.
Dan & Sue
GBThank you. Hi, I recently signed up for a service with you. I read most of the general information and determined that I would not be interested in your services. I am not into investing at this time. Kevin was great! A very professional person who I found to be thoughtful and highly professional. As a former CSR and Sales person I would rate Kevin at a 10+. A very nice man.
Jamie
DEThe company shows at first a certain… The company shows at first a certain amount and as you click ready to pay they show another higher amount promising more access only after paying that you will find out that anything you want to access you have to pay. I cannot advice anyone what they show after you enter there page its all over in youtube etc for free and you will get no refund and no answer.