Malcolm Harrell
GBI truly enjoyed speaking with Alan I truly enjoyed speaking with Alan, he help me understand more about my subscription, and gave me some insight on what the 'Bitcoin Halving' (?) is all about, and what DeFi was. It was great to speak to him!!! Great personalty and very knowledgable!!! Thanks, Malcolm
Customer Hal
GBAlan gets an A+ Weiss Ratings has a computer send out renewal emails automatically. I was confused about this and called there several times and only got an answering service. I used the star button for a call-back, but never got a return call. I was ready to put a very nasty Weiss Ratings review on-line and on Facebook when I FINALLY got Alan on the phone, who patiently listened to my complaints, answered my numerous questions and clarified what was going on with the automatic renewal messages. Thank you, Alan, A+; my blood pressure has returned to normal! Weiss should hire more people to answer their phones so clients aren't subjected to these frustrations, or maybe clone Alan. He's the best! (Florence-Customer Hal's wife)
Lewis Smith
GBAlan cuts through to solve problem and clarify confusion Alan was able to see through the confusion and address my issues clearly and accurately, immediately. His knowledge of their products and practices allowed him to look to the center of where things stood. After our conversation, I had no more questions as to what status was.
Gordon Burrill
GBI have subscribed to the Weiss Research… I have subscribed to the Weiss Research group for many years and always had exceptional service regardless of which subscription I call about.
Stephanie
GBWeiss hires quality support people I called Weiss Support this morning & talked to a young man in FL named Kevin. He was so very helpful to me. I'm over 70 yrs olds it takes some patience to work with me plus 3 months ago I switched from using windows to a Mac which is supposed to be intuitive... but it's not to me. Kevin signed me up for the Weiss Safe Money Membership, sent me a temporary password, & helped me navigate the website. He's personable, professional & he knows his product. Kevin represents Martin Weiss & his company extremely well.