Alan gets an A+ Weiss Ratings has a computer send out renewal emails automatically. I was confused about this and called there several times and only got an answering service. I used the star button for a call-back, but never got a return call. I was ready to put a very nasty Weiss Ratings review on-line and on Facebook when I FINALLY got Alan on the phone, who patiently listened to my complaints, answered my numerous questions and clarified what was going on with the automatic renewal messages. Thank you, Alan, A+; my blood pressure has returned to normal! Weiss should hire more people to answer their phones so clients aren't subjected to these frustrations, or maybe clone Alan. He's the best! (Florence-Customer Hal's wife)

A good listener and patient. I appreciated your patience as I am a newbie with Bitcoin. Also you weren't in a rush to end the call which allowed me to think of other relevant questions I really needed answers to. Your information was clear. I'm not an easy customer, so thanks again!

Great customer support from Ida My customer service rep, Ida, was great. She answered all of my questions satisfactorily and was quick to send me a follow-up email with the information I requested. To make sure I received what I requested she stayed with me on the line until I confirmed that the links worked properly. She was an absolute delight to talk to.

Crypto Investments Kevin was great to work with! Easy to talk to, and answered all the questions and concerns I had. Was well aware of the information I was looking for. Made it very easy to get access to my wealth building knowledge from wise crypto investing. Thanks so much Kevin C. Kind regards, Ed.

Weiss Ratings Customer Service was thinking out of the box Weiss Ratings Customer Service was thinking out of the box to solve my problem. Responsiveness was fast and their provided solution was professional. Thanks, great job!