I would like to thank the customer… I would like to thank the customer service department for helping solve a problem with me making a mistake with an address for paying my mortgage. The address changed and l forgot to change it in the Plastiq portal. Plastiq refunded the funds back to my Mastercard.

I enjoy the use of Plastiq to pay club… I enjoy the use of Plastiq to pay club memberships but the fees are somewhat excessive. Wish they would consider reducing for regulars like me that use them each month.

Terrible Customer Service Plastiq customer service has been horrible since filing for bankruptcy in May. Horribly disappointed in Plastiq!

Plastiq Plastiq, in theory, is a good platform. That said, their support of their platform is worrisome. Good luck getting help if something doesn't work correctly. No phone number to call. Slow turnaround time on emails. Overall unhelpful responses. Until support is better I cannot recommend using them.

PLASTIQ stole $4000 from me PLASTIQ stole $4000 from me, plus the $116 processing fee. WEEKS after i initiated the transaction, the vendor contacted me to say they hadn’t received payment. Plastiq now says they can’t find my transaction (and is completely unresponsive) despite the fact I see the transaction on my dashboard, have screen caps, and the money was deducted from my account. I totally believe Plastiq is a scam.