Great customer service Great customer service when I queried the delivery arrangements- fast and reliable. Bought a tortoise table as temporary accommodation for my elderly Med spur thighed tortoise. Solid wood construction, easily assembled. She is enjoying her new heat lamp on chilly mornings.

Great customer service Great customer service, 3 items were missed from my delivery but Trish very quickly got this sorted for me and got them resent to me. Would certainly use the company again, thank you

Cork for new gecko home We recently set up a new gecko terrarium for our mourning geckos. The cork pieces provided by Swell are superb and have provided so much interest for both us and the geckos. Several of the holes have been claimed by different geckos and we just see heads poking out, or the occasional eye in a dark space.

Horrendous customer service, shop elsewhere Why oh why was I so stupid to give this company another go. Ordered a bulb 3 weeks ago which blew within 24 hours. All I want is a replacement (as I have checked all my equipment is ok) and I have had 1 response so far telling me to check my equipment. I've got the bulb here to return if they want it. I've tried calling them but their phone lines don't work. Starting to wonder if this is a scam company.

Simple ordering process and fast… Simple ordering process and fast delivery. We had a problem with the order and it was dealt with quickly and resolved entirely to my satisfaction.