Nervous at first due to negative reviews, but pleasantly surprised I almost cancelled my order via Biblio given all the negative reviews for both Biblio and Greener Books, but I've had an excellent experience with both. After reading on the Greener Books page on AbeBooks that sometimes heavier books require extra payment for postage, I got worried and emailed both Biblio and Greener Books querying this. They advised me that my book had been shipped with no extra payment needed. Communication was great throughout and I felt confident in my purchase. When I received my book, I was delighted to find it in very good condition. It was described as "good" which concerned me, but again both sites put my worry to rest. I would highly recommend them based from my experience.

Outstanding customer service I inadvertently missed half my address off when placing my order 🙄 I emailed Greener books and they immediately confirmed they had had added the missing address details. My book arrived, in perfect condition, and very quickly with the correct address hand written with the amendments on the envelope. Five star customer service! Happy customer 😊

Extremely impressed - excellent service Just received a pre-owned book from this great company. It arrived promptly and was in better condition than I expected. Considering it was a large and heavy book - and was very reasonably priced - I really don’t know how they can supply them post free. Extremely impressed, and will definitely use again.

Do not order from this company I ordered a book which has got lost in the post with no tracking information. There’s nothing I can do to chase the order. Greener books are refusing to replace or refund (it’s now been 10 days) DO NOT ORDER FROM THIS COMPANY

Unimpressive Ordered an out of print book from this company. It did not arrive after a reasonable time. Was told a replacement would be sent immediately. Also did not arrive. Although I have been given a refund, I shall be avoiding them in future. One book not arriving is understandable, the second time it makes you wonder if the book was ever posted or even if n stock.