Book not delivered Ordered a book from this company, which still hadn't arrived three weeks later. Company promised to dispatch a replacement, which a further three weeks later also hadn't arrived. They did not give tracking information for either book. When I enquired again, I was told that they did "not have another copy to send" - it's not clear that they ever had the book they were claiming to be able to sell. The fact that I had to explicitly chase them for a refund speaks poorly of them.

Nervous at first due to negative reviews, but pleasantly surprised I almost cancelled my order via Biblio given all the negative reviews for both Biblio and Greener Books, but I've had an excellent experience with both. After reading on the Greener Books page on AbeBooks that sometimes heavier books require extra payment for postage, I got worried and emailed both Biblio and Greener Books querying this. They advised me that my book had been shipped with no extra payment needed. Communication was great throughout and I felt confident in my purchase. When I received my book, I was delighted to find it in very good condition. It was described as "good" which concerned me, but again both sites put my worry to rest. I would highly recommend them based from my experience.

Good Customer Service I ordered a book from Greenerbooks and unfortunately it didn't arrive. However as soon as I emailed them to mention this Tina responded immediately the next working day and gave me a full refund & apology. They've also said I can keep the book if it does get delivered. Very good customer service.

Unimpressive Ordered an out of print book from this company. It did not arrive after a reasonable time. Was told a replacement would be sent immediately. Also did not arrive. Although I have been given a refund, I shall be avoiding them in future. One book not arriving is understandable, the second time it makes you wonder if the book was ever posted or even if n stock.

AVOID AT ALL COSTS! Ordered book 4th March 2024 still not arrived and it's 24th April 2024. Ordered through Abebooks (wish i'd read their reviews before purchasing) both businesses/companies are a complete sham. If you actually want to receive a book you pay for go elsewhere. DO NOT USE ABEBOOKS AND DO NOT USE GREENER BOOKS EITHER. I will be reporting both of them to trading standards.