Rebecca Bohling
GBDo not order from this company I ordered a book which has got lost in the post with no tracking information. There’s nothing I can do to chase the order. Greener books are refusing to replace or refund (it’s now been 10 days) DO NOT ORDER FROM THIS COMPANY
MPAT
GBNo Book, No Email, Needed Refund No confirmation email after order on 4th of April submitted via the Greener Books website. None of the 3 books ordered were received. On messaging they claimed an order confirmation email had been sent (none received even in my junk mail). They also stated that the parcel could not be located on their end and that it should have been received by now. The actual replies when contacting customer services were prompt and the refund was too so 2 stars rather than 1. I have concerns though that the company is linked to BritBooks (the refund came via them) which concerns me as I had similar issues with BritBooks. A search online seems to suggest the owners are similar between these two companies as well. Overall I wouldn't buy from their website if you want to receive a book.
johnny
GBDO NOT BUY FROM GREENER BOOKS!!!!!!! DO NOT BUY FROM GREENER BOOKS!!!!!!! Ordered a book from Greener Books Ltd through ABE Books. Not delivered. No response to my complaint. Seems to be standard practice for them reading emails below. In process of reporting to relevant authorities.
M J Feltham-Fletcher
JESo disappointed as I was so looking forward to enjoying a good read☹️ Hello. Unfortunately I have to let you know how disappointed with the condition of the book as I was so looking forward to reading it. Waited patiently as also so late from the original delivery date from you😞The book’s in a poor grubby condition & I can’t enjoy reading it. I understand it’s 2nd hand & never had such a poor service.
Emmy van Tuyll
GBBook in beyond shocking condition. Book was described as “used”, some wear and tear was expected. This book was scribbled in, sentences underlined and in general shocking condition. It was all done with a pen, so not even the option to erase someone else’s thoughts about the book. UNREADABLE, how dare they even ask for money. Had they mentioned its condition I would have had a choice. If only there was a minus star option; avoid these people at all cost!