This company is TRASH This company is TRASH. I ordered a textbook, I waited 26 days. They NEVER sent any shipping information and never shipped my book. I contacted the company and a "Justin K." responded with a weak apology saying they would refund me. I NEVER GOT A REFUND. I'm tired of dealing with this horrible company. This company is a scam. DO NOT BUY FROM THEM. Even their comments on reviews of their shady business are lies trying to discredit the jaded buyers who were cheated and lied to by this company.

Great price, unreliable shipping My book was supposed to arrive friday (I paid extra for shipping) but arrived the Wednesday after. I emailed customer service and got no response about the delay. The book is right and the price was good, but be prepared to wait a while.

Bad Experience I never received a shipping confirmation for my book. The book did arrive; however, it was completely different from the original book, despite the website saying the content would be the same. The company is very hard to get in contact with. Emailing them takes quite a while to get a response and their phone number is not real. Also they have a 14 day money back guarantee; however, customers must pay for return shipping. Waste of time. Do not buy books from here.

"For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY." Purchased a textbook for use in the U.S. The cover of the book we received says "For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY." It is clearly not the book we need. Altobooks would only issue a refund if I paid for return shipping. If Altobooks reverses their position and pays for return shipping, I will update this review.

Excellent service I ordered a textbook for my daughter at 1/3 price it was from Amazon. I got extremely worried when I read the negative online reviews... I hadn't looked before I placed my order. I sent them an email requesting the tracking number and expressing my concerns. I received a prompt and friendly reply, including the tracking number. I paid for 2 day shipping and received the book in 3 business days (there was a weekend involved). Book was in excellent condition... it was the correct book with no issues of any kind. This was my only experience with Alto Books, but it was excellent.