Awful service I ordered a book on August 16th, a few days before classes started, and it's now August 30th and the end of the second week and I still haven't received the book. I emailed customer service and haven't heard anything back. The site is cheap, but I would just go with Amazon because they're at least reliable.

THIS COMPANY IS SCAM This the worst online book retails store I have ever met. I had a very bad experience with this company. I paid for a book here and a different version of the book with a totally different book cover and ISBN number was sent to me. When I complained, they ignored me until I threatened to report them, and that was when I was asked to return the book. When I returned the book, they only returned part of the money I paid for the book. When I sent message to them about the remaining of my money, they blatantly refused to reply me. Please keep away from altbook.com if you don't want to be scammed

ABSOLUTE GARBAGE ABSOLUTE GARBAGE! Purchased a book and received an International Version. Their BS site says they will provide return shipping for mistakes but had to pay out of my own pocket. The book was received by these clowns and I was told twice that I would be refunded and still nothing! DO NOT DEAL WITH THESE CLOWNS! I will be paying them a visit when I visit San Jose early next year to personally recoup my refund and give them a taste of their own medicine... See you soon Justin K!

Terrible!! Terrible!!! I ordered set of textbooks. It was delivered on time but PREVIOUS edition instead of advertised. Send multiple e-mails and called them without getting any response. I ordered books from different places but have never had with kind of experience. As I understand fraud is something normal for this company.

Excellent service I ordered a textbook for my daughter at 1/3 price it was from Amazon. I got extremely worried when I read the negative online reviews... I hadn't looked before I placed my order. I sent them an email requesting the tracking number and expressing my concerns. I received a prompt and friendly reply, including the tracking number. I paid for 2 day shipping and received the book in 3 business days (there was a weekend involved). Book was in excellent condition... it was the correct book with no issues of any kind. This was my only experience with Alto Books, but it was excellent.