KAYAK

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2.60
Based on 20 Reviews

5

30.00%

4

10.00%

3

5.00%

2

0.00%

1

55.00%
About KAYAK

Currently KAYAK is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.KAYAK.com/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at KAYAK is to help people experience the world by creating their favorite travel tools. With every query, KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages.

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Mike
GB

Rented a car through Kayak The rental … Rented a car through Kayak The rental company was Right Car Rental Right Car Rental Worst car rental experience in 40 years. Waited an hour for pick up. Got to the car rental location. There are no people there., You have to go in a little building and talk to an agent on the screen. I rented the car through Kayak. The total was $224 which was a good deal. My paperwork said amount due at pick up $0. But when I got there the agent forced me to take additional insurance at $24.95 per day. She forced me to sign up for their toll packaged $9.95 per day and then downgraded my rental. My contract clearly stated Nissan Altima or similar vehicle. I ended up with a Kia Soul. I mentioned this to her and she said that's what I rented. My paperwork said Altima and showed a picture of an Altima. When I got my final paperwork after returning the car, they added another surprise on the bill, $13.95 per day senior fee. So my $224 car rental ended up costing $567. I would have rented from Avis for $350. In addition, you have to take 12 pictures of the car when you pick it up and another 12 when you return it. There are no employees on site to talk to. ( At least none visible) If I could rate it a minus 10, I would do so. This review is looking pretty epic! Nice!

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Lotta Paulson Ramel
GB

I feel scammed? Booked a flight from Chicago to Europe, and specified when I searched for flights that I wanted both carry-on and checked luggage. A small note stated that the checked bag wasn't included in the price, and no information on how to add a checked bag was provided. I figured I could add it after I had purchased the flight, but no. Had to reach out to some other company who actually sold the flight and have them cancel the ticket so I could rebook with a checked bag. I will not be rebooking my flight with them, although it might be cheaper it doesn't feel secure at all. I feel scammed. Canceling my trip would be without cancellation fees according to customer service, but I'll believe that when I see it.

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George
GB

Had some issue with Turkish airlines… Had some issue with Turkish airlines and I contacted to chatdeal (Kayak) Customer service representative Buzz is just amazing! Very professional, very understanding, caring and very fast! I’m lucky to find him! Thank you for your great job!

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jean
TH

After 20 years using it, i still recommand Globally after almost 20 years traveling buying flight with kayak, i still did not find better. the optin +-3 days is magic, and the price i see at the beginning, is the price i pay at the end. And yes i tried skyscanner, googleflight, kiwi.....

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Leo
CA

Don't use KAYAK Kayak would put some really cheap flight information to lure you to their websites. But when you try to book these flights, it will tell you that "Something went wrong." and give you something much higher than their original price. Also be very alert, Kayak hides flight information. You will arrive at one airport in Tokyo, and you will depart from another airport in Tokyo. CAREFULLY read the flight details before you book.

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