Excellent service and product My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.

Customer service responses are prompt and knowledgeable Transcribe.com representatives were guided me through the request process and sent useful updates. Sending materials via URL is extremely convenient for our workflow and the order tracking area of the site is great for keeping tabs on projects. It would be great if multiple user accounts that are all part of the same organization could share the same order tracking system.

Will No Longer Use Transcribe Services I have used Transcribe.com in the past and needed to scrutinize the transcriptions for multiple errors. Recently, I submitted recordings to Transcribe.com, paid for the service and then Transcribe responded that they would not transcribe them. Upon their direction, I submitted an inquiry as to why my recordings were not transcribed. No answer! I did get a full refund. This gave me the opportunity to research and locate a different transcription service that provided transcriptions in less than 24 hours with at least 98% accuracy. Sorry, but I will no longer use Transcribe.com.

Charged Me and Never Received What I Had Ordered My name is Gonzalo I. Gil Order Number: 700-466DC0A4. You accepted a number of songs to be transcribed into guitar tabs, and you never delivered them, but had no problem charging my account. I need to know what happened. I have sent more than 3 emails asking you and you refuse to answer. Gonzalo I. Gil

INSTANT service, Fast and accurate and lightening quick responses - I'm coming back for more! I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that needed some further editing after the first draft - and that concern was met with lightening quick response and corrections done, sealed and delivered within 12 hours. I'm SOLD!