Getting transcriptions is confusing and… Getting transcriptions is confusing and wastes time when there is more than one order. There's no way to tell one order from another. Orders contain file numbers but it's meaningless to customers. It would help if you included customer-given file names or notes in the order summary or email notice. Thx.
Rob Gregorini / CEO / SUPERJUDGE HOSPITALITY
CAINSTANT service, Fast and accurate and lightening quick responses - I'm coming back for more! I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that needed some further editing after the first draft - and that concern was met with lightening quick response and corrections done, sealed and delivered within 12 hours. I'm SOLD!
Courtney G
GBExcellent service and product My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.
Rick
GBI just wanted to communicate my… I just wanted to communicate my disappointment in the Transcript app. I uploaded an interview I did with a client and it returned with hundreds of errors and a handful of profane words. This gentleman has probably never uttered a bad word in his life, yet his transcription made him sound like a filthy, inebriated sports fan. I will delete the app from my phone and warn people against using Transcribe for their projects. I encourage Transcribe to enhance their AI and provide customers with a better user experience.
Gonzalo I. Gil.
VECharged Me and Never Received What I Had Ordered My name is Gonzalo I. Gil Order Number: 700-466DC0A4. You accepted a number of songs to be transcribed into guitar tabs, and you never delivered them, but had no problem charging my account. I need to know what happened. I have sent more than 3 emails asking you and you refuse to answer. Gonzalo I. Gil