InfoTouch’s crawl to success An in-depth review. Pros: 1. Infotouch has a lot of features that the more modern POS do not have. Straight and simple why we picked them. 2. Good touch screen support. 3. Has a ton of options and improvements that customers have asked for over the years 4. An American small business that is trying to improve. 5. Good chip card integration 6. Good technical support. Negatives 1. Terrible GUI look, needs modern rewrite 2. Small bugs and limitations on features that could be expanded. 3. It’s not a onetime cost, yearly fees which just reinforce the need of a GUI rewrite since is essentially a subscription service. 4. Software security is very dubious. Very hard to lockdown any computer without Infotouch stopping. You should be able to have firewalls enabled on all programs. POS are no exception.

One and half months after implementing… One and half months after implementing InfoTouch, a few minor glitches that are being supported in a professional manner at this time. I believe that different businesses bring other challenges to InfoTouch, which they are not afraid to take on and help modernize the system. Would like to see reports able to filter and query for more depth data. Would like to see InfoTouch work smoother with other accounting software, and for InfoTouch to offer other alternatives to merchant services. Overall great group of individuals to work with and excited on future use.

I called my CC processing company… I called my CC processing company Worldpay to close my account. I was informed that I would have to go through InfoTouch. I have never had any dealing with InfoTouch. They did not sell me my pos equipment nor service same. Until this point I had never heard of InfoTouch. I suggest that they are crooked in their business dealings. Prove me wrong. You do not answer phone calls at any of your numbers or extensions.

I love this system works perfect you… I love this system works perfect you can do so much in it. And the only thing i dont like its not cloud base system eveything else so perfect.. and customer support its way better than any other company.

They will abandone you. I have been installing Point of Sales Systems since 1995. Recently I had a customer who need to be upgraded to a current version of the software. The customer paid for their yearly subscription back on November of 2022. I should be valid till November of 2023. In July InfoTouch sent a expiration with a end of life for the version that my client was on. The software would shutdown and be unusable. They would not honor their subscription to November. Now the customer has been without a system for several month. I have tried to call many times. When I did get someone, I was told I would be called right back. No call back. They initially said that they would not update the customer. After some conversation and paperwork, they said that they would..... Nothing. They pretty much abandoned the customer and me as a dealer. They will not call back. This software is dated. It is very clunky. Don't buy. The software has changed hands and they have not done much to the functionality of the software for over a decade. T