Love Composer, but... Love Composer, but its a beast of a tool & hard to learn. The documentation isn't great, and it's hard for someone new to pick up on how Conga works. That said, if you know what you are doing, you can build some pretty great things.

Conga Support is absolutely awful, unless you pay extra Conga is the best Doc Gen solution for integrating with Salesforce, but that's not saying much. It's outdated, very glitchy (OMG, so glitchy!!), and their basic support is absolutely awful. It's so bad that you'll end up paying your administrator more for the countless hours wasted with the basic customer support team than you would if you just bought a support package. And you may loose your administrator to another company who doesn't torture their staff with months (literally!!) of inane communication with a "customer support" team that doesn't know jack, can't communicate effectively in English, and doesn't end up resolving the issues. TLDR: if you aren't willing to pay extra for customer support, don't use Conga products. Just don't.

Great product Great product, use it for our daily quotation templates that helps our sales team streamline their work!

Good product Good product and can come with lot of new features. Helpful to modify multiple opp in one go

Conga has been really great Conga has been really great! It has changed a 3-hour process to 30-min process for a lot of internal users. Though it was hard to learn how to create the templates in the beginning, with the online & in-person help, I was able to quickly learn and make templates with little help.