Action Grid is a great tool for quickly… Action Grid is a great tool for quickly making updates to products, price book entries, price rules and product rules. The ability to quickly see all products in my catalog and make mass changes to price book entries has greatly decreased the time it takes to make updates in my Salesforce Org.

conga sends me an invoice for a bunch… conga sends me an invoice for a bunch of licenses that I don't use. When I said I need to change a few around they told me it could not be done and that I have to pay for products I have no use for. cant directly contract anyone even sales all go to voice mail. get the runaround and now listed me no longer as a contact,

Excellent staff I am a very beginning user but the folks at the Conga conference were fantastic. Thank you.

Good product. Just make sure you understand your contract terms. We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error - internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract. Fortunately, this was eventually reviewed by senior management and they decided to compromise on their initial position. We would have preferred a full refund given that we did not use the product but at this stage, we are happy to have received a partial refund and move on. We would consider this product in the future.

Takes 20-30 seconds to load but… Takes 20-30 seconds to load but otherwise does what we need, very consistent. Customer service is great at communicating.