Good product and great support but… Good product and great support but Conga become this big company interested in large systems and leaving smaller businesses behind, 10 licences is now a minimum an we are unable to decrease any lower than that. As a small and struggling business in these though times, we don't thank you for not doing your bit.

Support has been magnificent Support has been magnificent. I have had the product for one week, so my experience is limited but so far it is great.

I had a demo with conga and it was… I had a demo with conga and it was great. Looked a bit complicated but i was sure i could handle it. I then asked them to postpone the start of the contract by two weeks until i am back from vacation. And that was ignored. i was contacted right away a few times by different people from there to get me going i kept telling them to eait two weeks. After my vacation, i finally was able to schedule a training session. That went very well. I was promised a link to a video recording of the training and some links to other helpfull documents to get me going. I did not get anything. I sent email after email to the various people there to get the information and nobody responded at all over the last two weeks.... so i cancelled our check to them and cancelled the contract. They talk a good game at beginning, but they have been absolutely the worst company in communication and follow up that i have ever been involved with.

Action Grid is a great tool for quickly… Action Grid is a great tool for quickly making updates to products, price book entries, price rules and product rules. The ability to quickly see all products in my catalog and make mass changes to price book entries has greatly decreased the time it takes to make updates in my Salesforce Org.

Great product Great product, use it for our daily quotation templates that helps our sales team streamline their work!