Awful company to deal with. Don't bother. Companies like Verifone are happy to take all your personal information and then refuse to offer a service without any remit. They pretend to operate in the UK but if you actually apply for a card terminal you are in dealing with the German part of the company. I have had go to the ICO and the FCA as I want answers. The crux of the issue is that companies like this promise the Earth and basically harvest your personal information. I have formally asked the reason for refusal and to have all my personal info removed off their systems. So far they have refused or hid behind German law that means nothing in the UK as we are no longer in the EU!

Beware of companies who use Verifone Local cinema use this pointless payment processor. Bought tickets and at the end it said “payment cancelled”. Only after I went through the process again did I receive my tickets. Checked my account- money has been taken twice. Contacted Verifone who did not even acknowledged my email. Waiting in a long Q at my bank now, hoping they can get my money returned.

Very unhelpful sounding customer service Had the same problems on two credit card terminals for more than 6months. One was fixed, one had to be replaced after so many phone calls. Spoke to two of the technical support members regarding this today. Both of them did not sound like they couldn't be bothered. Hope I don't need to speak to them again.

Poor service, give wrong information but don’t feel guilty, talk rudely, and any service takes more time. Don’t have any quick service. Service is so poor. Sent wrong form and doesn’t feel guilty. Always give wrong information. Does not need to listen what customers say. Talk like rudely. Told me this service takes maximum 12 days but we will take this more priority but after nine days when I call back again behave like rudely and told me I can call after 10 days. Now it’s already 14 days but I didn’t not get any confirmation mail from them. This is because I have lost so many customers in my shop.

I was previously told to wait 180 days… I was previously told to wait 180 days to get my payout, but still didn't get anything from these Scammers, don't trust them. It's allready more than 180 days gone. Nobody reacts on my messages in bussiness chat.