Biggest mistake i made Biggest mistake i made, opting for verifone very unhelpful anf unqualified staff i dont write bad review but im writint this after giving them chances over 12 months in a hope that they will help me after reading this review

Somehow this outfit got my debit card… Somehow this outfit got my debit card details and has charged me for some computer security stuff I never ordered. The website that runs the show pretends to offer support but the pages simply do not show up. They've got my money by scam and I will have to get my bank to put a stop to this. Watch out!!!!

Money Vampires. Read Verifone UK as well. As a small business owner, and a franchisee, I had to sign up for online payments with Verifone. Found out that they have been sending money to the wrong bank, a completely different bank account (I did send correct details). They refuse to do anything about this. To make it worse, I’ve had to sign a new contract with them for £1680 (plus a percentage of all transactions) over the next 12 months when they know any money collected will be sent to another business. Formal complaint resulted in a series of nasty emails from them confirming that although they acknowledge the money will not go to the correct account, they will continue to send money there, and charge me for doing so. Their are separate pages for Verifone and Verifone UK, but pretty sure they’re the same company- suppose it helps to dilute the poor reviews. I’ve followed all complaints procedures, and I just don’t know what to do now, or who to turn to.

Products are solid but support has always been poor We have been a Verifone customer for several years and while the products are secure and industry-leading, poor support has always been a constant of this company no matter who owned. The current owners (Francisco Partners) have done nothing to improved the situation. Always long hold times, always CSRs that don't understand the products. The call center is Filipino-staffed and while they are not too difficult to understand when they speak - Verifone seems to not put much effort into training.

Very unhelpful sounding customer service Had the same problems on two credit card terminals for more than 6months. One was fixed, one had to be replaced after so many phone calls. Spoke to two of the technical support members regarding this today. Both of them did not sound like they couldn't be bothered. Hope I don't need to speak to them again.